Pro, pc pro, using a compact flash card or entered manually on a keyset. To order an sl1100 license with a new system, include the following information on the purchase order to your nec distributor. The sl1100 desktop software allows users to control their sl1100 terminal from their pc deskset mode or the pc itself can become their sl1100 terminal sl softphone mode. Nec corporation has prepared this document for use by its employees and customers. Nec expertise and technology creates a smarter future through innovative, effective ictenabled solutions for our enterprise and government customers. Please use the search if you cant find the information. The sl1100 s contact center software allows up to two supervisors to monitor the realtime activity of the systems acd, such as agent state and acd queue status, using their pcs. The sl1100 desktop software allows users to control their sl1100 terminal from their pc or the pc itself can become their sl1100 terminal. Designed to integrate seamlessly with nec systems, mycalls provides real time information about every aspect of telephone use and performance. Nec sl1100 telephone system dallas fort worth business. Nec sl1100 tdm basic kit voicemail hardware manual pdf. Nec philips unified solutions reserves the right to change the specifications. In this video we setup the nec sl1100 to accept connections from the nec sl desktop suite.
The sl desktop suites softphone is a portable telephony application, offering you system phone functionality from your laptop, from wherever you are. The sl desktop suites softphone is a portable telephony application, offering you system phone functionality from your. North america support only japan for business japan for home monitors lcd,pdp,crt asia pacific japan. Nec sl desktopsuite is categorized as communication tools. Quick reference guide nec sl1100 function function description green led your call red led somewhere else in building on another handset solid red or green station with call in. Necs sl desktop suite delivers to you an integrated unified communications uc solution that enhances your organizations. To help create smarter work environments, nec has created the next generation of desk phones and desktop software options to. Nec sl1100 telephone system ip4ww1224 series desktop digital terminals with voicemail quick reference guide for. The sl desktop suites desktop client is an intuitive application providing full call control from your pc screen. Download hardware manual of nec sl1100 tdm basic kit conference system, ip phone for free or view it online on.
This is the software where installer needs to use for programming the sl system via pc programming connection. The mycalls suite of applications includes call management, call centre management, call recording and cti. We also install the sl desktop suite and make the first connection. Our sl2100, sl1100 and dsx downloads section includes all the software youll need to program, update, and customize your phone system. They can also run acdcontact center activity reports, such as agent call summary, abandoned calls, etc. Sl1100 smart communication server 21st century network. Sl1100 desktop suite manual nec sl1100 distributors. Sl1100 pcpro basics help guide jemcko technologies, inc.
Provides one user with desktop and softphone features. Necs range of communications platforms, digital and ip phones really does include an option for every organisation. The most popular version of the nec sl desktopsuite 1. This is the only tool which allows installer to preconfigured the system setup, backup the customer programming, etc. The sl1100 desktop suite feature requires the optional client license for each. Download nec ap20 and ml440 cordless phone firmware. In this tech tip, we are going to install desktop suite and use it as a softphone. Key features of the desktop suite include the option to manage calls from a pc screen via the sl desktop softphone and straightforward system configuration and management without having to get an engineer out. With just a few clicks of your mouse, you can get more done in less time through sl desktop clients easytouse features such clicktodial which eliminates dialing errors, speed dialing, call management and. Mycalls is the brand for the software suite of nec phone systems.
The sl1100 desktop suite is a sl1100 desktop suite manual nec. This version of nec sl1100 tdm basic kit manual compatible with such list of devices, as. Section 2 overview the sl1100 desktop applications is a new suite of software that allows users to control their sl1100 terminal from their pc deskset mode or the pc itself can become their sl1100 terminal sl softphone mode. The information contained herein is the property of nec corporation and shall not be reproduced without prior written approval of nec corporation. Nec sv9100 necs uc suite for unified communications solution. Customer expectations have soared and budgets have shrunk. Resources the new sl series nec corporation of america. In this example, we will designate extension 109 as an ip extension and use it as a softphone through the sl desktop suite software. Necs uc suite client provides an easy and cost effective way for your organisation to implement unified communications functionality. The sl1100 desktop software allows users to control their sl1100 terminal from their pc or the pc itself can become their sl1100. Dont buy from some internet company across the country that will just ship you boxes.
This section is dedicated to all customers and users of existing nec systems, including iseries, aspire, ux5000, sv8100, and sv8300 family of products. Is this impossible, or is there another program besides pc pro that can be used to connect directly to the ksu. With just a few clicks of your mouse, you can get more done in less time through sl desktop clients easytouse features such clicktodial which eliminates dialing errors, speed dialing, call management and contact lookup. The sl1100 features a software package called desktop suite which allows you to use your desk phone on your laptop or pc. As an information and communications technology ict leader with 120 years of expertise, nec has leveraged its adaptive solutions to enable individuals and enterprises across a wide spectrum of industries to achieve more flexible, secure and responsive work environments. Nec sl1100 small business phone system radio ranch. Nec sl1100 telephone systems from dfw phone in dallas fort worth texas. With an easy to use interface you can carry out the same functions that you would normally be able to do from your desk phone. Sl1100 desktop suite manual nec their sl1100 terminal from their pc deskset mode or the pc itself can become their sl1100 terminal sl softphone mode. Nec dsx system administrator and software downloads nec. With the softphone, your workers will have the communications tools they need to work efficiently and productively, whether theyre in the office or on.
In this timeismoney market, our platforms and phones are designed to maximise user efficiency. Easily migrate to the nec sl2100 and keep your nec sl1100 phones for a minimal investment and upgrade. Pc pro, using pc pro software to connect to the systems ip address or by netbios by entering sl1100 in place of systems ip address this also allows the ability to down load and upload system data bases as well as provides some utilities and install wizards. Configuring desktop suite on the nec sl1100 in softphone mode. I could do that with the dsx,with a usb cable, but the sl1100 do. Nec ap20 and ml440 cordless phone firmware keep your ap20 and cordless ml440 phones up to date with the latest version of firmware. Through licensing control and user selection, the application can be tailored to meet the needs of a variety of end users. This document describes the operation and functionality of the sl1100 desktop applications.
We do not sell, install or service phone systems outside of the north alabama area. The nec sl1100 is the perfect telephone system for businesses that need between 4 and 60 phones and teleco is the perfect company to provide and install it for your business. Uc for enterprise uce contact center is a suite of products and services that help contact center personnel more efficiently manage all forms of contact from phone calls, and emails, to web chats. Sl 1100 quick start help guide advanced hosted services. The sl1100 desktop applications is a new suite of software that allows users to control their sl1100 terminal from their pc deskset mode or the pc itself can become their sl1100 terminal sl softphone mode. Nec 2100 phone systems dallas fort worth dfw office.
Through licensing control and user selection, the application. This productivityboosting solution offers you key functions that deliver excellent business benefits. Get troubleshooting, maintenance and warranty information. This tech tip requires access to the phone system using nec pcpro programming software. Lifeline support is a complete programming implementation for the nec sl2100 and sl1100 that will get you through even the toughest installations. The nec sl desktopsuite installer is commonly called slphone. The way we do business and the way we communicate is changing rapidly. Aml customers need information or help with your existing nec phone system. Sl1100 desktop suite necs sl1100 desktop suite client is an intuitive application providing full call control from your pc screen.
Nec sl1100 pc programming telephone system installers. Necs uc client offers you a wide range of capabilities from managing communications on desktop personal computers pcs to crm integration, and enhanced presence to placing a complete attendant console right on. Mycalls call manager is the reporting package for the nec sl1100. If you are familiar with winzip, you can extract the file directly to the compactflash card and skip steps 3 and 4. Necs sl desktop suite delivers to you an integrated unified communications uc solution that enhances your organizations productivity and collaboration. Desktop terminal mobile phone pstn mobile network incoming 01234567890 call 01234567890 office security system is activating outside office auto call preprogrammed destination pirpassive inframed sensor 3rd party product pstn o o. Continuous conversation technology means your employees can be reached via voice or integrated messaging anytime, improving the flow of information and customer satisfaction. The sl1100s contact center software allows up to two supervisors to monitor the realtime activity of the systems acd, such as agent state and acd.
Each keyset user has the capability to personalize their telephone to meet their individual needs. All apps are managed via necs sl desktop suite, an integrated uc software platform with an easy to use gui interface. Running your office on an outdated system and forcing your staff to use outdated equipment can decrease productivity. The complete call management solution for univerge sv9100 and other nec communications systems. The nec dsx sl1100system offers you high performance, flexibility, and the ability to custom design a system that will meet your companys specific telecommunication requirements. An enduser license file can only be used for that specific end user. Sl1100 cabinets and blades is a listing of other system information such as systems software version as well as a list of the number of ports being used and what they are used for digital stations, analog stations, inmail, co, pri, ip etc. Kindly use this new version of the nec sl pcpro on the nec sl v1. Nec uc for enterprise contact center nec corporation of. Uc for enterprise contact center the ideal solution for hightraffic contact centers that want to provide excellent customer service. Nec corporation reserves the right to change the specifications, functions, or features at any time without notice.
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