Download the system software zip file from our site to your desktop. The nec dsx sl1100system offers you high performance, flexibility, and the ability to custom design a system that will meet your companys specific telecommunication requirements. Customer expectations have soared and budgets have shrunk. Nec sl1100 small business phone system radio ranch. Nec sv9100 necs uc suite for unified communications solution. The sl1100 desktop software allows users to control their sl1100 terminal from their pc or the pc itself can become their sl1100 terminal. Download nec ap20 and ml440 cordless phone firmware. Each keyset user has the capability to personalize their telephone to meet their individual needs. Nec sl desktopsuite is categorized as communication tools. Quick reference guide nec sl1100 function function description green led your call red led somewhere else in building on another handset solid red or green station with call in. Nec 2100 phone systems dallas fort worth dfw office.
Nec expertise and technology creates a smarter future through innovative, effective ictenabled solutions for our enterprise and government customers. The sl1100 desktop applications is a new suite of software that allows users to control their sl1100 terminal from their pc deskset mode or the pc itself can become their sl1100 terminal sl softphone mode. Please use the search if you cant find the information. Sl1100 smart communication server 21st century network. The sl1100 desktop suite feature requires the optional client license for each. North america support only japan for business japan for home monitors lcd,pdp,crt asia pacific japan. Necs sl desktop suite delivers to you an integrated unified communications uc solution that enhances your organizations. Nec will email the license file directly to the reseller.
Nec philips unified solutions reserves the right to change the specifications. I could do that with the dsx,with a usb cable, but the sl1100 do. Resources the new sl series nec corporation of america. In this tech tip, we are going to install desktop suite and use it as a softphone. Nec corporation has prepared this document for use by its employees and customers. Designed to integrate seamlessly with nec systems, mycalls provides real time information about every aspect of telephone use and performance. Sl1100 desktop suite manual nec sl1100 distributors. Nec corporation reserves the right to change the specifications, functions, or features at any time without notice. With just a few clicks of your mouse, you can get more done in less time through sl desktop clients easytouse features such clicktodial which eliminates dialing errors, speed dialing, call management and contact lookup. Mycalls is the brand for the software suite of nec phone systems. Necs uc client offers you a wide range of capabilities from managing communications on desktop personal computers pcs to crm integration, and enhanced presence to placing a complete attendant console right on. Configuring desktop suite on the nec sl1100 in softphone mode.
Desktop terminal mobile phone pstn mobile network incoming 01234567890 call 01234567890 office security system is activating outside office auto call preprogrammed destination pirpassive inframed sensor 3rd party product pstn o o. They can also run acdcontact center activity reports, such as agent call summary, abandoned calls, etc. The sl desktop suites softphone is a portable telephony application, offering you system phone functionality from your. Through licensing control and user selection, the application can be tailored to meet the needs of a variety of end users. As an information and communications technology ict leader with 120 years of expertise, nec has leveraged its adaptive solutions to enable individuals and enterprises across a wide spectrum of industries to achieve more flexible, secure and responsive work environments. With an easy to use interface you can carry out the same functions that you would normally be able to do from your desk phone.
Continuous conversation technology means your employees can be reached via voice or integrated messaging anytime, improving the flow of information and customer satisfaction. Download hardware manual of nec sl1100 tdm basic kit conference system, ip phone for free or view it online on. Necs range of communications platforms, digital and ip phones really does include an option for every organisation. The mycalls suite of applications includes call management, call centre management, call recording and cti. Nec dsx system administrator and software downloads nec. The sl desktop suites desktop client is an intuitive application providing full call control from your pc screen. This version of nec sl1100 tdm basic kit manual compatible with such list of devices, as. Sl1100 cabinets and blades is a listing of other system information such as systems software version as well as a list of the number of ports being used and what they are used for digital stations, analog stations, inmail, co, pri, ip etc. The sl1100 desktop software allows users to control their sl1100 terminal from their pc deskset mode or the pc itself can become their sl1100 terminal sl softphone mode. Necs sl desktop suite delivers to you an integrated unified communications uc solution that enhances your organizations productivity and collaboration.
With the softphone, your workers will have the communications tools they need to work efficiently and productively, whether theyre in the office or on. The sl1100 desktop software allows users to control their sl1100 terminal from their pc or the pc itself can become their sl1100. In this video we setup the nec sl1100 to accept connections from the nec sl desktop suite. Is this impossible, or is there another program besides pc pro that can be used to connect directly to the ksu. Uc for enterprise contact center the ideal solution for hightraffic contact centers that want to provide excellent customer service. This is the only tool which allows installer to preconfigured the system setup, backup the customer programming, etc. Sl1100 pcpro basics help guide jemcko technologies, inc. The nec sl desktopsuite installer is commonly called slphone. Pc pro, using pc pro software to connect to the systems ip address or by netbios by entering sl1100 in place of systems ip address this also allows the ability to down load and upload system data bases as well as provides some utilities and install wizards. The sl desktop suites softphone is a portable telephony application, offering you system phone functionality from your laptop, from wherever you are. Pro, pc pro, using a compact flash card or entered manually on a keyset. This tech tip requires access to the phone system using nec pcpro programming software.
Dont buy from some internet company across the country that will just ship you boxes. Lifeline support is a complete programming implementation for the nec sl2100 and sl1100 that will get you through even the toughest installations. In this example, we will designate extension 109 as an ip extension and use it as a softphone through the sl desktop suite software. We also install the sl desktop suite and make the first connection. This is the software where installer needs to use for programming the sl system via pc programming connection. The information contained herein is the property of nec corporation and shall not be reproduced without prior written approval of nec corporation. The nec sl1100 is the perfect telephone system for businesses that need between 4 and 60 phones and teleco is the perfect company to provide and install it for your business. Nec ap20 and ml440 cordless phone firmware keep your ap20 and cordless ml440 phones up to date with the latest version of firmware. Uc for enterprise uce contact center is a suite of products and services that help contact center personnel more efficiently manage all forms of contact from phone calls, and emails, to web chats. Nec sl1100 pc programming telephone system installers. Key features of the desktop suite include the option to manage calls from a pc screen via the sl desktop softphone and straightforward system configuration and management without having to get an engineer out. If you are familiar with winzip, you can extract the file directly to the compactflash card and skip steps 3 and 4. This productivityboosting solution offers you key functions that deliver excellent business benefits.
Nec sl1100 telephone systems from dfw phone in dallas fort worth texas. Provides one user with desktop and softphone features. The sl1100 s contact center software allows up to two supervisors to monitor the realtime activity of the systems acd, such as agent state and acd queue status, using their pcs. Section 2 overview the sl1100 desktop applications is a new suite of software that allows users to control their sl1100 terminal from their pc deskset mode or the pc itself can become their sl1100 terminal sl softphone mode. The sl1100 desktop suite is a sl1100 desktop suite manual nec. Sl1100 desktop suite manual nec their sl1100 terminal from their pc deskset mode or the pc itself can become their sl1100 terminal sl softphone mode.
To help create smarter work environments, nec has created the next generation of desk phones and desktop software options to. This section is dedicated to all customers and users of existing nec systems, including iseries, aspire, ux5000, sv8100, and sv8300 family of products. This document describes the operation and functionality of the sl1100 desktop applications. Our sl2100, sl1100 and dsx downloads section includes all the software youll need to program, update, and customize your phone system.
Nec sl1100 telephone system ip4ww1224 series desktop digital terminals with voicemail quick reference guide for. In this timeismoney market, our platforms and phones are designed to maximise user efficiency. The sl1100s contact center software allows up to two supervisors to monitor the realtime activity of the systems acd, such as agent state and acd. Necs uc suite client provides an easy and cost effective way for your organisation to implement unified communications functionality. To order an sl1100 license with a new system, include the following information on the purchase order to your nec distributor. Mycalls call manager is the reporting package for the nec sl1100. The sl1100 features a software package called desktop suite which allows you to use your desk phone on your laptop or pc. The way we do business and the way we communicate is changing rapidly.
The most popular version of the nec sl desktopsuite 1. Nec sl1100 tdm basic kit voicemail hardware manual pdf. Get troubleshooting, maintenance and warranty information. Sl 1100 quick start help guide advanced hosted services. We do not sell, install or service phone systems outside of the north alabama area. The complete call management solution for univerge sv9100 and other nec communications systems. All apps are managed via necs sl desktop suite, an integrated uc software platform with an easy to use gui interface. Easily migrate to the nec sl2100 and keep your nec sl1100 phones for a minimal investment and upgrade. Nec uc for enterprise contact center nec corporation of. Through licensing control and user selection, the application.
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